Why fleets connect WhatsApp Business to Traknova
Many smaller fleet operators and taxi businesses in the UK communicate primarily via WhatsApp. Requiring fleet managers to log into a separate dashboard for every alert is not how they actually work. The Traknova WhatsApp Business integration delivers notifications directly to the WhatsApp Business number the team already monitors, making fleet alerts accessible without changing behaviour.
What you get
Fleet alerts via WhatsApp
Traknova sends geofence alerts, driver events, speeding notifications and compliance reminders directly to your WhatsApp Business number.
No app switching needed
Your operations team receives fleet notifications in the messaging app they already use throughout the day, without needing to check a separate dashboard.
Instant delivery
WhatsApp messages are delivered immediately, giving your team real-time awareness of fleet events without delay.
Configurable alert types
Choose which Traknova events trigger a WhatsApp notification. Configure thresholds and select the alert types that matter most to your operation.
MOT and compliance reminders
Upcoming MOT and tax renewal reminders are sent to WhatsApp at your configured intervals so nothing is missed.
Driver-level alerts
Individual driver events including harsh braking, zone breaches and score drops can be sent to a specific WhatsApp number for immediate awareness.
Data available in Traknova
- Geofence entry and exit alerts
- Speeding notifications
- Harsh driving event alerts
- MOT and tax expiry reminders
- Driver score change notifications
- Vehicle offline or stopped alerts
How to connect WhatsApp Business to Traknova
Setup time: Around 15 minutes including WhatsApp Business number verification.
- 1Ensure you have an active WhatsApp Business account with a verified business number.
- 2In your Traknova account, navigate to Integrations > WhatsApp Business.
- 3Connect your WhatsApp Business number following the verification steps in Traknova.
- 4Select which alert types you want delivered to WhatsApp.
- 5Configure alert thresholds and test with a sample notification.
Built for Taxi and PHV operators, Car rental companies, Field services
Taxi operators who manage their fleet via WhatsApp use the Traknova integration to receive geofence alerts, driver events and compliance reminders directly in WhatsApp without switching to a different platform.
Smaller rental operators who primarily communicate via WhatsApp Business use Traknova's WhatsApp integration to receive out-of-hours vehicle movement alerts and zone breach notifications in the same place as their customer and operational messages.
Field service businesses with field workers communicating via WhatsApp use Traknova to send GPS arrival confirmations, zone entry alerts and driver events directly to a WhatsApp Business number monitored by the operations team.
WhatsApp Business fleet management FAQs
You need a WhatsApp Business account to receive Traknova alerts via WhatsApp. WhatsApp Business is free for small businesses and available on Android and iOS. A verified WhatsApp Business number is required for the integration.
WhatsApp is the primary communication tool for many smaller UK fleet operations, particularly taxi and PHV operators who manage their fleet through WhatsApp groups and individual messages. Traknova’s WhatsApp Business integration meets fleet managers where they already are, delivering alerts directly to the messaging app they use every day rather than requiring a separate platform login for every notification.
